notice-title
NOTICE

Refinement Roulette Chances - Correction and Compensation

13.06.2025

Hello Adventurers, 


The process of removing incorrectly issued refinement roulette chance spins has been successfully completed, and the event page has been reopened and is working normally.

Additionally, while there was only a small percentage of accounts that used unmerited roulette chances before the event was temporarily closed, items obtained from these spins have been removed from the majority of player accounts. 


We are aware of the inconvenience this may have caused some users and have prepared the following compensation: 

     1. For all adventurers who registered a Ragnarok Online LATAM account prior to June 12th: 1 Refinement Roulette Chance will be granted.

     2. Adventurers who spent at least 10,000 JoyCoins between May 28th (launch) and June 12th: 5 Refinement Roulette Tickets will be granted.


Important Notes:

•    To receive the 1st compensation (1 Refinement Roulette Chance) - No purchase or consumption of JoyCoins is necessary.

•    Adventurers eligible for reward #2 will also receive reward #1. Meaning you will receive 6 Refinement Roulette Chances.

•    Adventures who used the incorrectly issued Refinement Roulette Chances, and consumed 1 or more items from these spins are excluded from the compensation.


We sincerely appreciate your patience throughout the correction process and thank you for your understanding.


We will continue to do our best to ensure a great Ragnarok experience for all.


Thanks!

Ragnrok Online LATAM Team

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